Overview

These Terms and Conditions apply to all tours and travel services booked with Chance Venture Tours, a tourism company based in Moshi, Tanzania.

By booking a tour or travel service with Chance Venture Tours, you confirm that you have read, understood, and agreed to these Terms and Conditions. They govern the contractual relationship between you and Chance Venture Tours.

If a booking is made for multiple clients under one reservation, the person confirming the booking is considered to have accepted these Terms and Conditions on behalf of all clients included in the reservation, including minors and clients with disabilities. This person will also serve as the primary contact for all clients named in the booking.

1. Booking & Payment Terms

• All booking requests must be made in writing.
• A 10% deposit is required to secure your booking.
• The remaining balance must be paid upon arrival in Tanzania.
• All payments must be made free of bank charges so that the full agreed amount is received by Chance Venture Tours.

2. Cancellation Policy

Cancellations must be submitted to Chance Venture Tours in writing. Cancellation fees will depend on when the cancellation is made in relation to the scheduled tour date.

• Within 24 hours of departure: 50% of the deposit will be charged.
• Tailor-made tours: Special cancellation terms may apply and will be communicated at the time of booking.

3. Visa Requirements

Travelers are responsible for ensuring that they have the appropriate visa and travel documents required to enter Tanzania.

Chance Venture Tours recommends that clients check the latest visa requirements for their nationality and obtain the necessary visa before traveling. Depending on nationality and current immigration regulations, some travelers may be eligible to obtain a visa on arrival.

4. Medical Conditions

Clients must inform Chance Venture Tours of any relevant medical conditions or requirements when making their booking.

Each client is responsible for assessing their own health, fitness, and ability to participate in the selected tour or activity. We recommend consulting a qualified medical professional before traveling, particularly for activities involving high altitude, strenuous walking, or extended travel.

Chance Venture Tours does not provide medical advice. Clients should seek professional medical advice regarding vaccinations, malaria prevention, and other health precautions before traveling to Tanzania.

5. Climate

Tanzania experiences different weather conditions throughout the year. Generally, December to March can be warm, April and May are associated with heavier rains, June to October are typically cooler and drier, and November may experience short rains.

Weather conditions can vary depending on the region and altitude. Clients should prepare suitable clothing and personal items according to their itinerary and the time of year they are traveling.

6. Shopping Trips

Chance Venture Tours drivers and guides may take clients to recommended shops, local markets, or curio stalls during their trip.

Our team can provide assistance and general recommendations during shopping visits to help make the experience comfortable and enjoyable. Clients are free to decide whether they wish to purchase any items.

7. Special Requirements

Chance Venture Tours will make every reasonable effort to accommodate special requests, including dietary requirements, room preferences, mobility needs, and other specific arrangements.

Clients should communicate any special requirements at the time of booking so that we can make the necessary arrangements in advance.

8. Third-Party Suppliers

Chance Venture Tours works with third-party suppliers and service providers, including hotels, lodges, airlines, transportation companies, and local guides, to provide travel services.

While we carefully select our service providers, we do not have direct control over their operations and cannot be held responsible for their independent actions, omissions, delays, or decisions.

Services provided by third parties may also be subject to their own terms and conditions, including limitations of liability. Clients acknowledge that these suppliers operate under the applicable laws and regulations of Tanzania.

9. Liability

Chance Venture Tours works with various service providers, including accommodation providers, transportation companies, airlines, and other tourism partners.

While we take reasonable care to arrange safe and reliable services, Chance Venture Tours cannot be held responsible for delays, injuries, loss, damage, accidents, or changes to itineraries resulting from circumstances beyond our reasonable control or from client negligence.

Clients are responsible for following the instructions provided by Chance Venture Tours guides, drivers, accommodation providers, and other service personnel throughout their trip.

Clients are also strongly advised to seek professional medical advice regarding malaria prevention and other recommended health precautions before traveling to Tanzania.

10. Force Majeure

Chance Venture Tours accepts no liability for delays, cancellations, interruptions, or failures to provide services caused by circumstances beyond our reasonable control.

Such circumstances may include, but are not limited to:

• War or threats of war
• Civil unrest
• Terrorist activity
• Industrial disputes
• Natural disasters
• Epidemics or pandemics
• Adverse weather conditions
• Government restrictions
• Road closures
• Other unforeseen circumstances beyond our control

In such situations, Chance Venture Tours will make reasonable efforts to assist clients and, where possible, provide alternative arrangements.

11. Travel Insurance

Chance Venture Tours strongly recommends that all clients obtain comprehensive travel insurance covering the full duration of their trip.

Travel insurance should ideally cover medical expenses, accidents, emergency evacuation, trip cancellation or interruption, baggage loss or damage, and other relevant travel risks.

Clients are responsible for ensuring that their insurance policy provides adequate coverage for the activities included in their itinerary.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Tanzania.

All parties agree to submit to the jurisdiction of the courts of Tanzania for the resolution of any disputes arising from or relating to these Terms and Conditions or the services provided by Chance Venture Tours.